DENKERA CONNECTWho we are
Denkera Technology (Pty) Ltd t/a Denkera Connect (“Denkera Connect”, “we”, “us”) provides business connectivity, hosted voice and managed technology services in South Africa.
Information we collect
When you contact us or use our website, we may collect your name, business name, work email address, telephone number, service address, enquiry details and information needed to assess a suitable service. We may also collect limited technical and usage information, including through analytics tools.
Why we use it
We use this information to respond to enquiries, assess availability and service requirements, prepare proposals, provide and support services, communicate about an existing relationship, protect our systems and improve our website and services.
Sharing information
We share information only where reasonably necessary to deliver the requested service, including with network, voice, cloud or technology partners, and with service providers that help us operate our business. These parties may use the information only for the relevant service purpose and must protect it appropriately.
Retention and security
We keep information only for as long as it is reasonably needed for the purpose for which it was collected, or longer where required by law. We use reasonable organisational and technical safeguards designed to protect information from unauthorised access, loss or misuse.
Your choices and rights
Subject to applicable law, you may ask us to confirm whether we hold your personal information, request access or correction, object to certain processing, or request deletion where appropriate. You may also lodge a complaint with the Information Regulator of South Africa.
Contact
For a privacy request or question, email sales@denkeraconnect.co.za. Please include enough detail for us to identify and assist with your request safely.
Important: This is a general website privacy notice. It does not replace any service-specific agreement that applies when services are supplied.