01
Understand your current calling setup
Tell us about your current phone system, the numbers you use, your users and how calls should be handled.
Hosted voice & VoIP
Hosted voice that keeps your business number working everywhere
Take and manage business calls from a desk phone, browser, desktop app or mobile app—with a hosted voice setup planned around your people, numbers and working environment.
Existing-number handling, equipment choice and implementation timing are confirmed during review.
What hosted voice is
One business calling setup across work locations.
Hosted voice is a business phone system delivered over your internet connection instead of on-site phone hardware. Office, home or on the move, calls follow one planned setup, so your business number works wherever your team does.
Each person can use the calling experience that suits how they work: a desk phone, the browser or desktop app, or a mobile app. Users, call flows and number needs are mapped before setup, so the system fits your business rather than a generic package.
Hosted voice with 3CX
Match each person’s calling experience to how they work.
- Desk phones
A familiar desk-phone experience
Keep a desk phone where it suits the role, with handsets, call handling and user setup matched to the working environment.
- Browser & desktop
Work from the browser or desktop softphone
Bring calling, contacts, presence, chat and call handling into one workspace on the computer your team already uses.
- Mobile calling
Your business extension on a mobile app
Use a provisioned mobile app to make and receive business calls, view contacts and manage conversations while away from your desk.
Features depend on the selected 3CX edition, configured services and your environment.
What we review
What we look at before recommending a setup.
- 01
Your current phone setup
What you use for calls today, how it is working for your team and what needs to change.
- 02
Existing numbers
The numbers your customers know, including direct lines, and whether they should be ported or new numbers are needed.
- 03
Users
How many people need to make and take calls, and who needs a desk phone or mainly works from a laptop or mobile.
- 04
Call-routing needs
How incoming calls should be answered and routed so they reach the right people or teams.
- 05
Migration requirements
Current contracts and end dates, timing and how to move from your existing setup in a planned way.
How it works
From your current setup to hosted voice, in three steps.
02
Plan the right hosted-voice approach
We map users, call flows and number needs, and recommend the right mix of mobile, browser, desktop and desk-phone experiences in one plain-language proposal.
03
Coordinate setup and handover
Once you approve, we coordinate number-porting requirements where applicable, configure and test calling, then help your team get started.
Number porting
Keep the numbers your customers already know.
We coordinate the porting process for your existing numbers, so customers can keep calling the numbers they already know.
01
Users and current numbers reviewed
We review your users and current numbers before hosted voice is configured.
02
Paperwork and provider requirements
Porting requirements differ by provider; we’ll review the paperwork together.
03
Coordinated with your current provider
Number porting is reviewed and coordinated with your current provider, and depends on their requirements and correct paperwork.
Number porting, timelines and final configuration depend on current-provider requirements, correct paperwork and a confirmed business review.
Plan your hosted voice setup
Share your business details and the services you need, and we’ll review your calling requirements before recommending anything.
Existing-number handling, service availability, equipment choice and implementation timing are confirmed during review.